Last updated: October 2026
Information we collect
When you submit a quotation or contact request, we may collect your name, company, phone number, email address, project location, requested service and the requirement details you provide.
How we use information
We use submitted information to respond to enquiries, understand project requirements, prepare quotations, communicate about services and maintain appropriate business records.
Website analytics and cookies
The website may use standard WordPress functionality and, if enabled by the site administrator, analytics or security tools that use cookies or similar technologies. Their use is subject to the settings and services configured on the website.
Sharing of information
We do not sell enquiry information. Information may be shared with service providers where reasonably necessary to operate the website, deliver email, maintain security or provide the requested service.
Data retention
Enquiry information may be retained for as long as reasonably necessary for communication, quotations, project records, legal obligations and legitimate business purposes.
Contact
For privacy-related questions, contact Novelty Technical Services through the details provided on the Contact page.